Help!!! My Outlook Mail box is Full
By Greg Thomas, Regional IT Specialist, Southeast Texas
Jim Segers, IT Coordinator Texas Agrilife Extension Service
We’ve lately had calls about mailboxes that are full. The AgriLife Outlook/Exchange system has specific size limits. When the mailbox is full, mail stops being delivered to the mailbox. An item will not be delivered unless the sender resends it after the mailbox has been reduced in size. This means that items sent while the mailbox is full are simply lost.
Your personal email box has a maximum size of 2 Gigabytes. Other mailboxes like the County Office Mailboxes or project mailboxes are “Functional email box” allowing only 200 Megabytes of storage. The procedure with any functional mail box is to use it as receive only
container. When email is received, move the messages to your mail box then forward, delete, reply as needed.
So whether it is your mailbox, or a county box (or other functional box), whoever is in charge must remember to watch the size, delete or
archive items, and empty the Deleted Items folder if needed.
Here’s a quick How To that will help you keep track and manage your mailbox size: